Email us
For support or any questions, email [email protected], we usually reply within one business day.
Contact & business details
VeloApply, AI-powered job application service
Email: [email protected]
Support: We reply to most messages within one business day.
Send a message
Fill this in and it will open your email app with the details ready to send.
What can we help with?
Most questions fall into a few categories, and pointing them the right way gets you an answer faster.
Extension and autofill issues. If a field filled incorrectly or the extension did not activate on a form, tell us which site and which application system you were on, and what you expected the field to contain. That detail is usually enough to reproduce the problem.
Billing, plans and refunds. Include the email address on the account. Our refund policy covers what is eligible and the window that applies.
Account and data requests. If you want your data exported or your account and stored data deleted, email us from the address on the account and we will handle it. The privacy policy explains what is held and where.
Press, partnerships and everything else. The same address reaches us.
How quickly will you hear back?
We usually reply within one business day. VeloApply is a small operation rather than a large support department, so replies come from a person who can actually change the product rather than a script. If something is broken and blocking you, say so in the subject line and it moves up the queue.
What to include so we can help first time
A short description of what you were doing, the page or job site you were on, what happened, and what you expected instead. A screenshot helps more than anything else, as long as you blur any personal details before sending it.